Shipping Policy

Last Updated: June 2026

Thank you for shopping with WEZTORA.

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Free shipping to USA

Order Processing

All orders are processed within 2–4 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery time is 8–14 business days, depending on the destination and local carrier operations.

Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Tracking updates may take several days to appear after shipment.

Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to:

• Customs inspections
• Weather conditions
• Transportation disruptions
• Carrier delays
• High shipping volumes
• Incorrect or incomplete shipping information provided by the customer

WEZTORA is not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, additional shipping fees or delivery failures may occur.

WEZTORA is not responsible for orders delivered to an address provided incorrectly by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If you believe your package has been lost during transit, please contact us and we will assist you in working with the shipping carrier to investigate the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse location.

Force Majeure

WEZTORA shall not be liable for delays or failure to fulfill orders resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, labor disputes, transportation interruptions, or other force majeure events.

Contact Us

If you have any questions regarding shipping, please contact our customer support through our Contact Us page or by email.

We appreciate your patience and thank you for choosing WEZTORA.